Support
How to reach us and where to find answers.
E-mail
Write to support@globalsynapsetech.com. Include your organisation, the edition (web or desktop) and the version shown in Help → About.
support@globalsynapsetech.comHelp centre and documentation
Quick start, user guides, troubleshooting and the admin guide, searchable online.
Open the help centreIn the workspace
Signed-in customers open a support request from Help in the workspace; it carries the context we need.
Frequently asked questionsDesktop installations
Server Manager shows service status, backups and restore tests; the installation guide covers setup, updates and rollback.
Installation guide and downloads
A public service-status page will be linked here when it exists; none is published yet.